Customer for 25 years!

Customer for 25 years!

I spent a lot of time looking for a quality hot tub that would last and made a great decision. I invested in a Hot Springs “High Life” 6 person hot tub from Ocean Spray. Well folks, it was delivered and installed October 26th 1996- you got it-over 25 years ago!! It has been well used year round outdoors. In that time, 3 service calls-nothing major. Last call was in Dec. 2020 – 6 hours before the cold when I checked temperature and noticed the temperature went down. I spoke to “patient” Joe who told me what the problem was after I did a few tests myself. He turned me over to Miranda who made sure I really needed the servicing and within 2 hours they sent their tech Tom. In an hour, hot tub fixed and cost was extremely fair. It became almost a reunion since Joe and Tom are the same people I dealt with 24 years ago. Without a doubt, the best investment I have ever made was dealing with a great company who provide the best quality hot tubs and professional service in the industry!! Honest people to deal with and their products are the best!!! Thank you so much.

Dave W. - Huntington, NY