Our sales personnel have one thing in mind, to be very helpful and knowledgeable and clarify any issues you may have.
Their sales approach is not the norm. We were so comfortable and felt absolutely no pressure. I only wish I could say that for other home purchase we’ve made. Meredith was great!
“Meredith was amazing to work with. She was exceptionally patient when I wasn’t happy with the color we ended up choosing once it was in our yard. She helped me find paint to use to paint the outside of the spa and now that it’s done I couldn’t be happier!”
Dean , Carol and the whole team make the buying, installation, and learning processes easy and flawless.
This is what one of our customer’s told us about Sonny:
Though we had owned one for many years, the technology and features had changed so much that we felt clueless. He spent a great deal of time answering our questions, making suggestions and ultimately helping us choose the tub that was right for us. He came to our house to make sure we had enough space to replace the old tub and gave us a very fair price. No hard sell. No haggling. And after it was installed, he came back to answer our million maintenance questions.
Joe and the crew here at Ocean Spray are wonderful to work with and the service department is equally as great.
“I purchased my hot tub from Joe at Ocean Spray in May 2015. Joe continues to be great with following up to see how my experience has been with the hot tub and to see if i need any supplies at any time. He takes care of what i need all the time. Never an issue. I would refer them to anyone looking for a hot tub.”
The crew that comes to install your hot tub or sauna is friendly and knowledgeable.
“The woman who came to our home to go through all of the chemicals was also very lovely and took the time to go through everything with us – as my husband and I are both new to the world of hot tubs we really appreciated it!”
They have also provided prompt responses to my inquiries, as well as speedy and professional service and parts years after my warranty expired. And yes they gladly came all the way to Queens… Blissfully satisfied, Michael
We’re there for you, even when you don’t expect it.
“A day later someone came to show us the chemical breakdown.”
Even long after you buy your tub we’ll be there with the same “excellent” level of service.
I’ve had three hot tubs over the past 25 years as my needs changed. Joe and the crew at Ocean Spray are wonderful to work with and the service department is equally as great.
You seen what people are saying about out team, now meet them for yourself.
Joe Trentadue: “Concept to Completion”
Jay Ebbets: “Designing your sauna is my passion. I love hearing the feel-good stories that follow.”
Amanda Wolff: “I truly enjoy helping to improve your life and well-being.”
Service: Dean Delessio: “I’ve heard many things in my 20+ years at Ocean Spray but hearing from happy customers is still my favorite.”
Bookkeeping: Valerie Lattanzi: “Year after year, it’s always a pleasure talking with our long term pool and spa customers. They are like family.”
Customer support: “Customer service is not what we do, it’s who we are.”
Owner: Joe Musnicki: “Every day made better, for everyone; we live by this message.”
Sonny Acevedo: “I want to get my friends into hot water:”
Meredith Volpe: “I love making every day better with the gift of hot water therapy. Life is better when spent together in a hot tub.”