“I had a leak that was causing us to lose 1-2 inches of water from the tub every day. I called Ocean Spray and spoke with Alyssa in their service department. She was EXTREMELY helpful. Because of her efforts (she followed up multiple times) and those of the service team — service scheduled, then rescheduled, then waitlisted, then an opening came available, then service showed up and fixed the leak — my problem was fixed in under 36 hours from my initial phone call to completion. Amazing. Really showed that they cared about my issues. They are EXCELLENT!”