For All Spas We Recommend Using Silk Balance

Extend the life of your spa and the quality of your spa water

SilkBalance is a spa water care treatment program that:

  • Leaves your water silky and soft
  • family_of_productsProvides crystal-clear water
  • Creates an odor-free environment
  • Maintains continuous, pure water quality
  • Balances water levels (pH and alkalinity)
  • Eliminates the need for excessive chemicals
  • Prevents spikes in water levels, making water care easier

Spas Equipped with Ozone Filtration

Use Freshwater Water Care Products

  • New Spa or Replacing the Spa Water:
  • Start by filling your spa through the filter compartment only before you install the filters.
  • Add 4 oz of Freshwater Protect Plus (prevents mineral staining). Run spa for 20 min.
  • Using the test strips check the levels of alkalinity and pH.
  • If needed, adjust Alkalinity to measure between 100 – 120 ppm
  • If needed, adjust pH to measure between 7.2 – 7.6
  • Add 3 oz of Hot Springs MPS (chlorine-free oxidizer).
  • Place Silver Ion Cartridge* in filter tube
  • Add 3 oz of Hot Springs Concentrated Chlorinating Granular.
  • Using test strips measure the chlorine levels and re-check the alkalinity and the pH.
  • Run Clean Cycle for at least 10 minutes to circulate chemicals.

*Reminder- Replace Silver Ion Cartridge every 4 months (when you change your water)

Weekly Maintenance:

  • Rinse filters with cold water; make sure you get in between all the pleats.
  • Spray filters with Minute Rinse and let stand for five (5) minutes.
  • Rinse thoroughly and place back into the filter compartment.
  • Add 2 oz of Protect Plus to the spa.
  • Using the test strips check the pH and Alkalinity levels and adjust as needed.
  • Add 2 oz of Freshwater MPS* (chlorine free oxidizer).
  • Add 2 oz of Freshwater Concentrate Chlorinating granular.
  • Using the test strips, test the chlorine levels and re-check the pH and alkalinity levels and adjust accordingly.
  • * Add 2 oz Freshwater MPS (chlorine free oxidizer) after each spa use

Printable Guide: Freshwater Water Care Guide

Recommended: one time per month soak the filters in Filter Fresh as per the instructions on the bottle. This will extend the life of the filters and maintain proper spa functions. Check out our blog on water care for more instructions and trouble shooting.

Spas Equipped with ACE Salt Water Filtration System

Use Freshwater and ACE Watercare Products

  • New Spa or Replacing the Spa Water:
  • Start by filling your spa through the filter compartment only before you install the filters.
  • Add 4 oz of Freshwater Protect Plus (prevents mineral staining). Run spa for 20 min.
  • Using the test strips check the levels of alkalinity and pH.
  • If needed, adjust Alkalinity to measure between 100 – 120 ppm
  • If needed, adjust pH to measure between 7.2 – 7.6
  • Add salt to spa water when the temperature is over 95 degrees F.Add 3oz of Dicholor to the spa water.
  • Add additional salt until the salt level on the test strip read 1700 ppm.
  • Run filters for at least 10 minutes before using.

Weekly Maintenance:

  • Rinse filters with cold water; make sure you get in between all the pleats.
  • Spray filters with Minute Rinse and let stand for five (5) minutes.
  • Rinse thoroughly and place back into the filter compartment.
  • Add 1 – 2 oz of Protect Plus to the spa.
  • Using the test strips check the pH and Alkalinity levels and adjust as needed.
  • Add 1 oz of Dichlor if water is cloudy.

Printable Guide: Ace Water Care Guide

Recommended: one time per month soak the filters in Filter Fresh as per the instructions on the bottle. This will extend the life of the filters and maintain proper spa functions. Check out our blog on water care for more instructions and trouble shooting.

610 NY-110 Melville, NY 11747 (631) 756-5535

melville-store  

97 Old Riverhead Rd
Westhampton Beach, NY 11978
(631) 288-6006

west hampton

2233 Broadhollow Road Farmingdale, NY 11735
(631) 396-0335


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